Solving Registration Issues with YONO SBI App after Inserting a New SIM Card

If you have recently inserted a new SIM card and are unable to register on the YONO SBI app, here are some steps you can take to resolve the issue:

Ensure SIM Card Activation

The first step in resolving the issue is to verify that your new SIM card is activated and working properly. You can check this by making a call or sending a message. If the SIM card is not activated, contact your mobile service provider to activate it.

Verify Your Mobile Number

Ensure that the new SIM card is linked to the same mobile number that you used previously for YONO SBI. If the number has changed, you may need to update it in your bank account. You can do this by visiting the nearest SBI branch or using the SBI internet banking facility.

Update Mobile Number in YONO SBI

If you have a different mobile number, update your registered number in the YONO SBI app. Here are the steps to follow:

Clear App Cache

If you have the YONO SBI app installed, try clearing the app cache and data:

Go to Settings Choose Apps Select the YONO SBI app Go to Storage Select Clear Cache and then Clear Data

After clearing the cache and data, restart the app and try registering again.

Reinstall the App

If clearing the cache and data does not resolve the issue, uninstall the YONO SBI app and reinstall it from the Google Play Store or Apple App Store. This can help resolve any issues related to the app itself.

Check for Network Issues

Ensure you have a stable internet connection as poor connectivity can prevent registration. If you are using a weak signal, move to a stronger signal area or try connecting to Wi-Fi.

Contact Customer Support

If none of the above steps work, contact SBI customer support for assistance. You can reach them:

By Phone support: Call the SBI customer care number By Visiting the nearest SBI branch for in-person assistance

Using the Official Website

You can also try accessing your YONO SBI account via the official SBI website to manage your account settings. This might help you register with the new SIM card.

Following these steps should help you resolve the issue with registering on the YONO SBI app.

Similar Incident: SIM Card Activation Delay

I had a similar issue where my call services got activated within 4 hours, but gPay and YONO were not functioning. I contacted customer care, and they informed me that SMS services get activated after 24 hours. Therefore, if you insert a new SIM card and face similar issues, you may need to wait 24 hours to use gPay, YONO, and other services associated with SMS activation.

If you need to update your phone number with your bank, contact your bank's customer support. They should guide you through the process to update your registered phone number for the YONO SBI app.